Check Operations Workshops
There are still billions (yes, billions with a b) of checks processed each year, and dealing with fraud and non-fraud-related exceptions continues to be reported as a pain point for many financial institutions. Whether dealing with returns, adjustments, or claims related to fraud, there is a lot to try and keep up with for a payments operations professional. During this workshop, we will discuss the legal framework that sets forth the legal rights and responsibilities of the Bank of First Deposit and the Paying Bank, including the allocation of loss for different types of fraud claims. If you work in check operations, you won’t want to miss this workshop!
*Agenda, speakers, & session topics subject to change.
Wednesday, January 29, 2025
Wednesday, October 29, 2025
Speakers:
Kimberly Ellis, AAP, APRP, NCP
Director of Education Services - UMACHA
Kimberly is a seasoned banking professional with experience in various areas of deposit operations, risk management, and deposit compliance. Kimberly uses her knowledge and experience to educate members and provide them with solid advice and fully explained answers to payment-related questions.
Kimberly's best skills are her years of knowledge and experience, and the professional accomplishment that she is most proud of is passing all her accreditations. She loves what she does and loves sharing her knowledge with others. Her goal is to make members more confident in their work by sharing experiences, knowledge, and advice.
Jennifer Miller, AAP, APRP, NCP, PMC
Senior Director of Services - UMACHA
Jennifer is a highly experienced professional with an impressive 31-year career in banking and a particular focus on financial software. She has held various leadership positions throughout her career, including her current role as Senior Director of Services. In this position, Jennifer is responsible for overseeing publications, electronic payment compliance services, member training programs, and marketing.
Jennifer's expertise in cash management and software development and her progressive leadership style make her an asset to UMACHA. She is an electronic payment evangelist, and her ground-breaking ideas have been at the forefront of many new and innovative ways to make payments. Her dedication to electronic payment innovation and her commitment to ensuring compliance and member training programs are top-notch, make her a key player in the financial services industry.
Eric Wester, AAP, APRP, NCP
Associate Director of Education Services - UMACHA
Over his eight years working in the payments industry, Eric has gained immense knowledge and experience. He believes that networking with peers in the industry is crucial, as the connections built can help in unexpected ways. As a payments professional focused on education, Eric's goal is to share knowledge and create peace of mind for industry stakeholders and members. He genuinely cares about the work he does and those he works with and believes this is the key to professional success.
The wants, needs, and demands of the payments industry continue to evolve. What excites Eric most about working in the industry is the ongoing innovation to make payments simpler, more transparent, faster, and in line with end-user expectations.