Sara Hentges, AAP, APRP, NCP

Director of Member Support & Operations

Sara Hentges has a wealth of knowledge and experience in the payments industry. Her passion for working for the good of the payments network has been the driving force behind her success. Sara's leadership, collaboration, and vast payments knowledge have been instrumental in her ability to support UMACHA's members and the entire team. She is responsible for membership support, services/event support, operations/project management, vendor/technology (IT/IS) management, and the publication program. With Sara's dedication and expertise, UMACHA's operations department is stronger than ever.

One of the valuable lessons that Sara has learned in her career is that it is okay to be afraid to fail, you can learn the most from things that don't go as planned. She believes that continuing to have the passion to learn and grow is the key to professional success. Her favorite part of her job is the members and her peers – she loves connecting with fellow compliance nerds.

When she's not working, Sara enjoys spending time with her husband, dogs Bella and Ripley, and cat Harley. She trains her dogs, watches movies, cooks or gardens.

If Sara could have any superpower, it would be the ability to manipulate time.