Sunwest Bank - Payments Risk & Operations Manager
Hiring Organization: Sunwest Bank
Position: Payments Risk and Operations Manager
Position Description:
Sunwest Bank is currently recruiting for a Payments Risk and Operations Manager to work from our operations center in scenic Meridian, Idaho.
The Payments Risk and Operations Manager will be responsible for assisting the Deposit Operations Manager in the design and implementation of the bank’s payment processing and risk solutions, including card issuing and acquiring, wire processing, check processing, and ACH processing. The role will focus on managing payments risk oversight activities in accordance with Payment Network rules and applicable regulatory requirements. This role will also be responsible for partnering with other lines of business in the overall risk and compliance strategy for payments. The incumbent must be an energetic leader, passionate about enabling the business to drive scale through innovation and by leveraging technology, implementing a strong risk assessment methodology, collaboration, and defining business requirements from a risk perspective.
Position is responsible for supporting the oversight of critical deposit operations back-office processing, leading a team of tenured supervisors and approximately 12-15 support specialists.
Responsibilities:
Participate in the development of the necessary risk oversight programs and documentation (i.e., policies, procedures, etc.) to identify, measure, monitor and control risks related to payment processing. This includes but is not limited to developing scalable and effective processes in collaboration with other business units for the following:
Initial and ongoing client due diligence and monitoring
Key Risk Indicator (KRI) reporting
Third-Party Oversight
Responsible for evaluating existing relationships and working with the Bank’s BSA and fraud teams for timely identification and escalation of unusual activity. Assist with testing and implementation of a control framework to improve monitoring of higher-risk clients and or technology partners.
Evaluate and consult on new products, services, and emerging/high risk business models/verticals to assess risks associated with regulatory, financial, fraud, compliance, or reputational risk to build necessary requirements/guideline to manage those risks.
Assists with review of the Bank’s policies, standards and procedures of the Bank’s compliance with Nacha, Card Network, SWIFT, Federal Reserve and other regulations
Collaborate with industry organizations to identify the latest trends in fraud and scams and best practices to mitigate those risks. Maintain up-to-date knowledge of industry regulations, payment network rules, bank partner requirements, and industry best practices.
Oversees central operations duties such as processing legal remedies (writs, levies, garnishments, attachments, and subpoenas), claims and disputes, deposited item processing (ATM, RDC, MDC), exception item processing, dormant account review and escheatment processing, IOLTA reporting, year-end reporting (B-Notices, W-8, and 1099).
Serve as a subject matter expert (SME) on payment processing and central operations activities and develop this expertise in your team.
Interface with other operations and line of business leaders to set goals and objectives to improve overall bank performance.
Lead internal and external audits as necessary.
Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
Performs other duties and projects as assigned.
To Apply: Visit Sunwest Bank's website (off site) to apply for this fantastic opportunity.