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Viking Client Service, Inc - Compliance Analyst

Hiring Organization

Viking Client Services, Inc. (https://vikingservice.com/)

Open Position

Compliance Analyst -  Payments (ACH Focus)

Position Description

As a key member of Viking’s Compliance Department in the mitigation of risk for the company, the Compliance Analyst is responsible for aspects of compliance in the payment processing division, which offers ACH, RCC and credit card services. The role focuses on ACH and RCC processing and requires someone who can add value as an individual contributor to the team objective of protecting the company by meeting regulatory requirements, client expectations, and company goals.

Primary Responsibilities

  • Participate in ongoing risk assessment processes and assist in developing and executing a dynamic audit plan and reporting to address high-risk merchants and functions.

  • Develop valuable and positive relationships with cross-functional teams by executing efficient audit work and offering suggestions to enhance risk and compliance management.

  • Remain current on industry, federal regulations, state laws, client requirements, and company policy. Monitor and track applicable laws and regulatory changes impacting payments.

  • Assist in the continual development and maintenance of operational procedures that align to regulatory requirements and changes.

  • Responsible for forms, disclosures and agreements review to meet compliance requirements.

  • Track, report, and interpret metrics.

  • Act as a point of contact with client(s) via email, phone, or video conference and escalating issues department head(s) when needed.

  • Maintain program documentation (standard operating procedures, policies, workspaces, resources, etc.)

  • Work directly with merchants on due diligence requirements and audits.

  • Complete annual, quarterly, and monthly reviews and audits.

  • Compile monthly reporting and trending analysis.

  • Evaluate processes to confirm compliance, document deficiencies and escalate results using sound judgment to department heads.

  • Assist with the Payments quarterly newsletter process including content and distribution.

  • Assist internal teams with special projects and assignments.

  • Other duties as assigned.

Qualifications

  • A four-year degree, preferably in business/finance, or a two-year degree with industry experience.

  • 3-5 years within a compliance role in the payment’s spectrum, preferably ACH and RCC. 

  • AAP certification is a plus.

  • Detail oriented

  • Critical thinker and problem-solver

  • Organized

  • Self-motivated and able to work independently

  • Excellent written and verbal communication skills

  • Impeccable integrity

  • Intermediate skills in Outlook, Word, Excel, and PowerPoint.

Location and Travel Requirements

While this position is open to candidates outside the Twin Cities area, candidates must be willing to travel to our office for initial training and as needed for ongoing meetings and team collaboration.

Benefits

  • Comprehensive benefits package with PTO, 401(k) with company match, medical, dental, vision, life insurance, short-term & long-term disability, health savings & flex spending accounts, and free gym membership at onsite health club.

  • Opportunities for career growth and advancement

  • Paid training and ongoing support

  • Positive and inclusive work environment

  • Hybrid work

Physical Demands

Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Additional Job Information

  • This is a HYBRID position

  • Please note: Employment opportunities listed are for jobs based in the United States.

  • Viking Client Services is currently registered to hire in the following states: Alabama, Arizona, Florida, Georgia, Michigan, Missouri, Minnesota, Ohio, Oklahoma, Texas, Washington, Wyoming and Wisconsin

Salary Range

$65k-$70k

To Inquire/Apply, Please Use the Following Information: